Breaking down in the middle of a journey is the last thing any driver needs - especially if you’re driving on an unfamiliar road, or worse, on a busy motorway. Thankfully, breakdown and vehicle towing services are highly efficient nowadays and are here to save you from being stranded.
In this comprehensive guide to car towing, we’ll delve into the situations that necessitate breakdown rescue and what you can expect from the various aspects of towing services. We’ll explore the process of towing, including the assessment of the situation, the towing process itself and the potential destinations for your vehicle.
To learn more about what to expect in the event that you require the assistance of a towing company, then keep reading as we cover all you need to know in this expert guide.
Breakdown Rescue: When is it Required?
If you find yourself in a situation where your car is unable to move or be driven and as such needs to be transported to another location, then a towing service is usually required. There are many different scenarios that may lead to such a situation, such as the following:
Mechanical Failure
A mechanical failure can significantly impact your car’s ability to operate and can put you at risk when driving, or stop you from being able to drive all-together.
Some examples of a mechanical failure include:
● Punctured tyre
● Engine breakdown
● Slack brakes
● Dead battery
Whilst some mechanical failures can be rectified at the breakdown site (this is known as roadside assistance), in some cases the issue cannot be fixed there and then - in which case, your vehicle will need to be towed away for repair.
Vehicle Recovery
If you’re driving and accidentally drive into a ditch or get stuck driving across difficult terrain, then a towing company can recover your vehicle. Should your vehicle have sustained damage in the process of getting stuck, then your car may be towed away for repair. If no damage was sustained, then you should be fine to get back on the road again.
Accident Damage
Whether you’re involved in a collision or crash, motor accidents can often leave your car damaged and undrivable. Of course, if you are in a severe accident, then you will need to call the emergency services, as your health and safety takes precedence.
Assuming that you are safe and uninjured, as are any passengers, then a recovery service can tow your vehicle away from the scene of accident so that it doesn’t pose an obstruction to other road users and can then be repaired or written off, depending on its condition.
What is Included in Towing Services?
If you find yourself in any of the above situations, then you’ll want to request assistance from a recovery service. Upon calling them, you’ll want to provide them with:
● Your exact location (if possible; you can use your phone’s GPS or use a service such as what3words)
● The type and model of your vehicle
● A brief description of the issue
Providing them with this information will allow them to determine what vehicles and equipment will be necessary for your recovery and will allow the process to be as efficient as possible.
Recovery Assessment
When the recovery team arrives, they will first assess the situation. This includes checking the vehicle's condition, the surrounding area and the vehicle's position to identify any safety risks. If deemed necessary, the team may take additional safety measures, such as setting up barriers or stabilising the vehicle before taking any action to move it.
Based on this assessment, they will then determine the safest way to load your vehicle onto their recovery truck, ensuring the security of both you and your vehicle.
Preparation for Towing
Once a set recovery plan has been put into place, the team will then go about preparing your vehicle for transport.
First, they will load your vehicle onto the recovery truck and secure it with specialist straps, hooks and wheel locks, ensuring it will remain firmly in place during transport. They may also apply padding in certain places, if necessary, for added protection to your vehicle.
They will then double check all connections before towing your vehicle away.
Towing to Recovery Destination
Once in transit, your car will be towed to the nearest recovery station. This is usually a designated service centre or garage that is located within 10 miles of where your vehicle is being towed from; many recovery service companies will operate a number of depots so that you never have to travel far to collect your vehicle after it’s been repaired.
Here at Euroroute Recovery, for example, we have eight recovery depots located across Scotland.
Follow-Up Steps
Upon reaching the recovery station, the recovery team will secure your vehicle in a specified location and will likely offer you guidance on the next steps. For example, they may offer you advice on local repair centres, advise you on the next steps if you were involved in an accident (such as arranging a vehicle inspection) and may even offer in-house servicing.
They will let you know how long your vehicle can and might need to stay at their depot for and what action to take in order to transport it elsewhere or collect it post-repair.
How Euroroute Recovery Services Work
Here at Euroroute Recovery, we’re proud to offer fast and reliable vehicle recovery services throughout Scotland. Whether you require breakdown or accident recovery, we’re on hand to help. We have eight depots across the county, conveniently located in:
● St Boswells
● Stranraer
● Edinburgh
● Stirling
● Dumfries
● Johnstonebridge
● Carlisle
● Inverness
Thanks to the convenient locations of these recovery centres, we’re never far away - in fact, our average recovery time is a mere 40 minutes, so you can rest assured that you’ll never be waiting on the side of the road for too long!
Whether you’ve got a flat battery, fueled up with the wrong fuel or have simply broken down, we can help any time of day or night thanks to our 24/7 roadside rescue services. From car jump starts to both local and long distance recovery, you can rely on us.
A Towing Company You Can Rely On
If you ever find yourself broken down or involved in a vehicle accident in Scotland and requiring a vehicle towing recovery service, then choose us to support you here at Euroroute Recovery.
Offering 24/7 recovery, with our recovery engineers aiming to meet you within our goal of 40 minutes, there’s no denying that our services are efficient, professional and reliable. we’re also PAS 43 accredited and all of our staff are police vetted and fully qualified.
If you require our prompt recovery services, then don’t hesitate to get in touch with us today.
Comentarios