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  • Safety First: Your Ultimate Car Breakdown Recovery Guide

    We depend on our vehicles to keep us safe on the road, where cars, vans and motorcycles are all built to transport us across both long and short distances on a daily basis. Whether we’re filling the car boot with our weekly shop, packing up the motorhome for a mini break or giving a lift to a friend, these vehicles are the backbone of our everyday lives, and as such we hope that they won’t let us down. Unfortunately, vehicles of all kinds can and do break down, often when we least expect it. According to recent statistics from roadside services, an average of 7000 vehicles break down every day in the UK, where this can be caused by something small like a flat tyre or a much more serious problem with the vehicle’s engine. When the worst does happen, it is important to stay calm and proceed logically, where safety should always be the top priority. Read on to find out more about how to respond if your vehicle breaks down unexpectedly. Immediate Steps Vehicle breakdowns can happen anywhere and to anyone. Although properly maintaining your vehicle and driving carefully can help to reduce your chances of experiencing a problem, sometimes mechanical failures are unavoidable. As such it is important to always be prepared. The following roadmap sets out what you should do immediately following a breakdown, where your safety and the safety of those in the vehicle should always be prioritised. Stay Calm - Although breakdowns can be stressful and scary, it is important to remain calm during this kind of emergency situation. Maintaining a clear head can allow you to preserve the safety of yourself and those around you. Steer Away From Traffic - Before your vehicle comes to a halt, you should do your best to direct it away from the flow of traffic. This may mean pulling onto the hard shoulder or tucking into a layby. Turn On Lights - It is then essential to alert other drivers to your presence, where putting on your hazard or emergency lights is usually the best way to do this if possible. Find A Safe Place - Assess whether it is safe for you to leave your car, where you should look for a place to wait out of the path of oncoming traffic. Sometimes it is safer to remain inside the vehicle if it isn’t damaged. Call For Help - You should then contact a roadside recovery service, where you can call for help regardless of whether you have breakdown cover in place. If you’re in immediate danger then your first call should be to the emergency services. Dangerous Contexts Ideally, a breakdown would occur on a quiet road where there is space to move the vehicle out of the path of oncoming traffic. Unfortunately this is not always the case, where more dangerous situations demand a slightly different response from the driver. The above roadmap should still be followed to some degree, but with adaptations made for the context at hand: Motorway Breakdowns Experiencing a breakdown on a busy road or motorway can be stressful, where it is important to proceed with the utmost caution. You should strongly consider whether it is safe to exit your vehicle once you’ve pulled onto the hard shoulder. If your engine is smoking or the car feels hot, then you should make your exit immediately, putting on a high visibility jacket if you have one to hand. Try to stand behind the highway barriers at a considerable distance from oncoming traffic and phone for help immediately. If you are unable to pull onto the hard shoulder then you should put on your hazard lights, keep your seatbelt on and call the emergency services immediately. Poorly Lit Roads If you break down on a poorly lit road such as a country lane, then you could also be in danger, even if the flow of traffic remains at a minimum. Always turn on your hazard lights as soon as possible and exit the vehicle if it is safe to do so. You may also be in possession of a reflective warning triangle, where these should be positioned at least 50 metres from your vehicle to alert other drivers of your presence. These triangles should not be used on the motorway, but can come in handy on quieter roads. Bad Weather Conditions Another factor that can have a big impact on your breakdown response is the weather, where unfavourable conditions can complicate the recovery process. As with any breakdown situation, it is vital that you turn on your hazard lights as soon as possible, especially in dark, wet or windy conditions. As snow, ice and rain can slow down recovery times, it can be helpful to make sure that you have an emergency kit stowed away in your vehicle. This is especially important if you regularly make long journeys or if your passengers include young children. Consider packing emergency supplies such as high visibility jackets, a warning triangle, a mobile power bank and a torch. Additional resources such as adequate water provisions, non perishable spare food and a first aid kit can also make a breakdown in bad weather a little less stressful. Getting Help Once you and your passengers are safe, it is then time to call for help. An important part of this is working out where you are, which should be easy if you have access to your phone’s GPS. You can also provide a more exact location with an app such as What 3 Words. Alternatively, emergency phones on the motorway will alert the person you call to your location. In most cases, your first call will be to your breakdown provider, where you may pay a standard fee to have this service covered at no extra cost. If you don’t have breakdown cover in place, you can still call a recovery service provider and sign up with them at that time. If you’re in immediate danger, then this initial phone call should be to the emergency services. This may be the case if you’re unable to move your vehicle out of the path of oncoming traffic, or if your vehicle looks in danger of igniting. Roadside Assistance & Repairs Once your breakdown recovery team has arrived, they will then be able to provide a roadside assistance service in an effort to get you back on the road. If you have a flat tyre for instance, then this is usually something that can be resolved quickly. However if the problem is more serious, then your vehicle will have to be towed by the recovery team, where it will be taken to a garage for further repairs. Breakdown cover is usually something that you will pay for on top of your car insurance, where you may also take out a car warranty to cover you up to a set amount for potential repair costs. If you’ve experienced an accident or a collision, then you will be able to contact your insurance provider for further support. Euroroute Recovery: Comprehensive Car Breakdown & Truck Towing Services At Euroroute Recovery, we’re here to help if your car, van or truck breaks down unexpectedly. We aim to provide car breakdown recovery within an average of 40 minutes, so you won’t be stranded on the side of the road for long. Our broad range of services include car jump starts, puncture repairs, and car towing, where we can also assist you if you’ve filled your vehicle with the wrong fuel type. Whether you’re driving a small car, a motorcycle or a motorhome, we’re here to take care of your vehicle. Speak to our team today to find out more about how we can help.

  • Vehicle Recovery 101: Identifying A Reliable Company

    Running into an unexpected breakdown or accident isn’t exactly anybody’s idea of a great day. Not only is finding yourself stranded on the side of the road frustrating, but can also be incredibly dangerous in a high-traffic area. Fortunately, this is where the services of a reliable vehicle recovery company come into play; if you are struggling with a breakdown or the aftermath of an accident, a breakdown company is often just a phone call away. However, with so many companies to choose from, how do you know you’re choosing the right one? After all, you don’t want to contact someone who has the potential to make an already stressful situation worse. To avoid this, we’ve put together this list of key factors to consider when choosing a trustworthy accident recovery company, ensuring that you make the right choice in times of need. The Importance of Choosing a the Right Breakdown Company Swift Response Times One of the most important factors in vehicle recovery is the company's response time. A reliable breakdown company will understand the urgency of your situation and strive to reach you as quickly as possible. When weighing up different companies, you should make sure to ask about their average response times and choose one that can guarantee prompt assistance when you’re in a bind. 24/7 Availability Of course, breakdowns and accidents don't adhere to a 9-to-5 schedule, and sometimes you’ll find yourself stuck at anti-social hours. An exceptional recovery company operates around the clock, seven days a week. This guarantees that, regardless of when you find yourself in distress, help is just a phone call away. Confirm the company's availability before making a decision to avoid any unpleasant surprises during an emergency. Diverse Service Offerings A comprehensive breakdown and recovery company should offer a range of services beyond simple tow assistance. Look for a company that provides accident recovery, vehicle delivery, towing and garage services, amongst other things. This level of versatility means that you can rely on your chosen company for a variety of issues, making them a one-stop solution for your roadside assistance needs. What to Look for in a Reliable Vehicle Recovery Company Check Customer Reviews One of the great things about the Internet is that business information is readily at our fingertips. Take advantage of this by researching and reading customer reviews. Genuine feedback from other drivers who have used the services of a particular breakdown company can provide valuable insights into their reliability, professionalism and overall customer satisfaction. Verify Licensing & Certification A trustworthy breakdown recovery company should be licensed and certified by the relevant authorities. These credentials will be indicative of the company's commitment to meeting industry standards and regulations. Before you finalise your decision, confirm the company's licensing and certification to make sure that they adhere to the necessary guidelines. Some businesses will have this information available on their website, but you can also always contact them for verbal confirmation. Transparent Pricing Cost often tends to be a big concern when seeking recovery services. A reliable breakdown company should be transparent about its pricing structure to help you be aware of the costs upfront. Try to avoid companies that provide vague or unclear pricing information, as this may lead to unexpected charges down the line. Instead, opt for a company that offers competitive and reasonable rates for their services. Area Coverage When choosing a breakdown recovery company, think about the areas they cover. Opt for a company with a broad service area to ensure that, no matter where you are, assistance is readily available. You don’t want to run into trouble, only to find out that your chosen company can’t reach you. A company with a wide coverage network will have a larger fleet and is therefore better equipped to reach you quickly, especially if you frequently travel across different parts of the country. State-of-the-Art Equipment The effectiveness of a breakdown recovery service heavily relies on the quality of their equipment. A reputable company invests in state-of-the-art tow trucks and recovery vehicles to assure that your vehicle is handled with the utmost care. Ask about the company's fleet and equipment to gauge their commitment to providing premium recovery services. Clear Communication Channels During an emergency, being able to contact your chosen company as quickly as possible is crucial. As such, choose a breakdown recovery company that maintains open and efficient communication channels. This includes easy-to-reach customer support, a user-friendly website and a well-organised dispatch system. Companies that value communication are much more likely to keep you informed and provide a smoother overall experience. What Services Does Euroroute Recovery Offer? Now that you’re up to speed with what to look for in a reliable breakdown company, it’s time to take a look at what makes Euroroute Recovery the best choice for customers in Scotland. Here’s a rundown of the comprehensive car breakdown and recovery services we offer. Vehicle Recovery Breaking down is no joke. Whether you’re stuck on the hard shoulder, alone on a dark country road at night or you haven’t even made it off your driveway, the experience can be extremely stressful, frustrating and inconvenient. At Euroroute Recovery, we take pride in our super fast vehicle recovery response times throughout all areas of South Scotland, the Borders and the Central Belt. In fact, our average time to attend is within 40 minutes. We are capable of performing breakdown or accident recovery on a wide variety of vehicle types, including: ●      Cars ●      Motorcycles ●      Motorhomes ●      Vans ●      Trucks ●      LGVs ●      HGVs Reliable and Safe No matter what the occasion, no matter what the circumstances, no matter what the vehicle in question - when you need your vehicle taken from A to B, you want to know it will be loaded, transported and unloaded with the utmost care and attention to safety. At Euroroute Recovery, that’s exactly what we deliver. From classic cars to sports cars, motorbikes, vans, coaches and trucks - we’ll collect on time and deliver to the chosen location in a responsible and reliable manner. Garage & MOT Services At Euroroute Recovery we don’t just service and repair vehicles, we also have two dedicated MOT testing centres providing Cass 4 and Class 7 MOTs. Our trained staff and workshop in Dumfries are equipped to provide Class 4, 5 and 7 MOTs, covering most vehicles under 3500 kg in weight. From our workshop in St Boswells, we can provide Class 4 MOTs. We use best-in-class Hunter Alignment equipment to provide advanced, super accurate 3D wheel alignment services. Sales In addition to being one of the leading recovery specialists in Dumfries and the wider region, Euroroute Recovery is also a great choice for those looking to find affordable used 4x4s, cars and farm vehicles. All of the vehicles and machines we have in stock have been carefully checked, are well-presented, and are ready to drive away. You can find out more about the vehicles we currently have available here. Count On Us For Your Vehicle Recovery Needs For all of your car breakdown and recovery needs in Scotland, don’t hesitate to get in touch with Euroroute Recovery. Our 24/7 services, swift response times, and state-of-the-art equipment make us the ideal choice for all your breakdown and recovery needs. With an average response time of 40 minutes, we’re sure to have you back on the road again in no time!

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